4.png

FAQ's

FREQUENTLY ASKED QUESTIONS

FAQ

How much will a new roof cost?


There are a number of factors that affect the price of a roof replacement. The size, steepness, number of existing layers, access to your property and number of stories are some of the most prominent determining factors. It is important when selecting a roofing material you compare the cost vs life expectancy. A rubber roof, for example will be a larger initial investment, but a lower annual cost overall.




How long will it take to replace my roof


After signing a contract with GoodRoof it takes an average of 2-3 weeks before installation can begin, so it is important that you plan accordingly. We do offer emergency repair services to accommodate leaks for temporary protection before your roof can be installed, but encourage homeowners to be proactive when it comes to replacing their roof. Once we begin a project we do not leave until the job is done. An average roof will take 1-2 days to be installed, but larger steeper roofs can take 3+ days.




How long will my roof last?


The answer to this question depends on the type of roof you have installed on your home. There are many factors that can have an effect on the life expectancy of a roof, which include but are not limited to: slope, ventilation, sun exposure, weather conditions, overhanging vegetation and foreign objects such as antennas and solar panels. In today’s market, a well installed laminate asphalt shingle could last 30 to 50 years depending on which product you choose. Everything from asphalt shingles to rubber roofing systems are protected by lifetime warranties, but it does not take a roofing professional to know that the rubber will certainly last longer.

Note: Warranty coverage and actual life expectancy can be drastically different. It is important you understand what your roofing warranty covers.




What are the least expensive roofing materials?


Asphalt is the least expensive roofing material.




What are the best roofing materials?


It is difficult to determine a single “best” roofing material. All materials have their benefits for different climates, budgets and aesthetics.




What is the best asphalt shingle to use?


The best asphalt shingles on the market that we offer is Malarkey Legacy. These shingles have a class 4 hail-resistance rating.




What are architectural laminated shingles?


Also known as laminated or dimensional shingles, architectural roofing shingles are among the highest quality roofing products made. Traditionally, they are composed of a heavy fiberglass mat base and ceramic-coated mineral granules that are tightly embedded in carefully refined, water-resistant asphalt. Laminated shingles are essentially double shingles, as two are attached to create each one.

Known for their added durability and desirable wooden look, laminated shingles are a great choice for property owners looking for a little extra support, without breaking their budget.




Why should I use an asphalt shingle underlayment?


Underlayments create a added protection layer from moisture on roofs during the installation process, as well as added fire-resistance.




What are the benefits of rubber shingles?


Rubber shingles are the newer, eco-friendly, more durable and more attractive version of roofing materials. They are more durable to their environment, as well as cracking, mould, and moisture. The variety of colours and textures available adds to their desirability for homeowners.




What are some common problems with rubber shingles?


Not many people know that rubber roofing installation requires extra training in order to achieve satisfactory results. Improperly installed rubber roofing will result in immediate leaks.




What do I need to know about ventilation?


Ventilation is a key factor to maintaining your manufacturer’s warranty for most types of shingles. Proper ventilation allows for hot air to escape in the summer months, and decreases your risk of leaks, bubbles, warping, rot, and other typical roof damages.




What type of roof vent is the best?


The answer to this question depends on the design of your home, your budget and where your home is located. Options range from standard roof vents to solar powered roof vents that monitor attic temperature and humidity. Static or “box” vents are the most common type of vent because of their simplicity and price point. Ridge vents are becoming increasingly popular. All vent types have their advantages and disadvantages. Turbine vents, for example, draw more air out from the attic, but rely on bearings that can break down over time causing squeaking and repair costs. Vaulted ceilings and attics without soffit intake require special types of roof vents. It is best to have a roofing professional design a ventilation system that is right for your home. Always make sure you have balanced ventilation at the intake and exhaust wherever possible.




What makes my roof deteriorate?


Unfortunately, Calgary’s unpredictable weather causes many roofs to deteriorate. Rain, snow, hail, sun, and wind are all factors determining your roof’s lifespan. Overgrown trees, and moss and algae buildups are also negative factors. If damages are caught quickly through regular roof inspections, you can maintain the predicted lifespan of your roof.




I only have a small patch of damage. Can a roofing contractor patch the small area instead of replacing the full roof?


Of course we can repair small patches! However, we will inspect your entire roof before we begin any repairs. Homeowners commonly believe that they only have a small problem area, but roofing contractors know how to look for larger connecting problems.




I found a leak- do i need to replace my whole roof?


We will send an inspector to your home to determine the size of the damage caused by the leak. The necessary repairs are purely situational. While you may only see one leaky area, other areas could be at risk.




How often should I have my roof inspected?


You should hire a contractor to inspect your roof once every five years. Spring and fall are great times to inspect, after the harsher summer and winter weathers make their mark.




Can you replace my roof anytime of the year or do I have to wait until summer?


Our highly trained team of professionals knows how to complete any repair or replacement job, no matter the weather. Trained roofers can give you quality results even in colder weather.




What is Ice damming?


Ice damming is damaging to your home. In colder weather, a wall of ice can build up along the edge of your roof, preventing melting snow from draining. The water leaks into your house, damaging the walls and ceilings along the way.




Can Ice damming happen if I don't have gutters?


Yes, ice damming can occur even if your home does not have gutters. Ice damming is caused by irregular temperatures on the surface of a roof, allowing water to flow and freeze quickly in different areas. The best way to prevent ice damming is by maintaining uniform surface temperatures. Homeowners can achieve this by preventing heat loss from inside their homes. Proper insulation, and quick snow removal are two great ways to prevent heat loss. Ventilation also helps prevent ice damming.




What warranty should I look for?


With roof installations and repairs, there are typically two types of warranties attached: manufacturing defects, or workmanship errors. It’s usually best to find a roofing contractor that won’t just send you to the manufacturer after they complete the repairs. At GoodRoof, we offer a 10 year workmanship warranty on all full roof replacements and will respond to any concerns in a timely manner.




What should I look for in a roofing contractor?


When choosing your contractor, always check to see if they have WCB and liability insurance. Also ask if they take photos during the initial assessment. Ask to see photos of the problem areas, as well as photos of the results. This is one way to ensure you’re buying only what you need.




Will a new roof increase the value of my home?


Of course! Your home is your most valuable asset. A new roof can quickly increase its value in terms of quality and aesthetics. A new roof even increases your home’s energy efficiency because it provides new insulation. While you are replacing your roof, you could even add in a skylight for an extra increase in value!




Why are there granules in my gutters?


Granules build up naturally from asphalt shingles wearing out. Natural elements push the asphalt granules into your gutter. While it is not ideal, it is normal as your shingles age.




Will you clean my gutters?


Yes, GoodRoof cleans your gutters at the end of each job. Proper gutter maintenance goes hand-in-hand with satisfactory roofing repairs.




Will your roofers clean up my property after they complete the job?


Of course! We complete a mandatory final inspection after every job. Rest assured that we won’t leave anything behind.




How do I know i won't be held accountable for any worker injuries while on my property?


When you hire roofers who aren’t insured, you are taking a huge risk. Our roofers are WCB insured, which stands for the Workers’ Compensation Board of Alberta. This means you won’t be held accountable for any injuries that occur while our workers are upgrading your home.




Does GoodRoof have liability insurance?


Yes, GoodRoof carries a $2,000,000 liability insurance.